Cancellation Policy

1. Order Cancellation Window

Orders placed on Saba Remedies can be cancelled free of charge at any time before the consignment has been processed and dispatched from our central pharmacy warehouse (typically within 12 to 24 hours of order placement).

2. How to Request Cancellation

To cancel an order, navigate to your My Orders section in the mobile app or web portal and click "Cancel Order". Alternatively, contact our support team immediately at info@sabaremedies.com or phone +91-9440059951 | 9491652593 quoting your Order ID.

3. Post-Dispatch Cancellations

Once an order has been dispatched with a courier tracking AWB, the order cannot be cancelled in-transit. You may reject delivery upon courier arrival or initiate a return according to our Return & Refund Policy.

4. Refund on Cancellation

For prepaid orders cancelled before dispatch, the 100% full invoice amount will be credited back to your original payment method (UPI / Bank Account / Card) within 5 to 7 business working days.